The workshop is very useful for customer service enhancement. Maria is a very professional and experienced trainer. She enhances the material with real-life examples. Participants of Service Enhancement Workshop, Judiciary Service

The workshop is rich in content and examples. The trainer gives clear explanations about customer service concepts and skills. Participants of Customer Service Excellence Workshop, Trade & Industry Department

Maria’s work is prompt, thorough and thoughtful. With her knowledge and communication skills, she has helped to untangle and organize complex issues and come up with valuable advice. What makes Maria special for us is that she is so pleasant to work with. Shin-ichiro Kodama, President, Kodama Brewing Co. Ltd.

Maria came through to me as a professional with a high degree of personal integrity and excellent command of English and other languages. Not only she always strives to learn and improve on each and every opportunity but she is also very proactive in sharing her knowledge and experience with fellow peers. She constantly exercises…