Under the COVID-19 pandemic, Taiwan has done very well. As of May 19, there were only 440 confirmed cases, 398 recovered and 7 deaths. There is no complete lockdown in the island. Schools and businesses continue to operate as normal.
Taiwan has demonstrated effective responses to the crisis using digital technology. In response to the COVID-19 outbreak, the Government immediately implement border control to prevent new developments of the pandemic from abroad. Its Central Epidemic Command Center (CECC) held daily press conference to keep the citizens informed of the current situation. They also actively implement screening, testing, contact tracing and enforcing quarantines to identify confirmed or unconfirmed cases. People in Taiwan are asked to follow the guidelines of wearing surgical masks and practise social distancing in a serious manner. They utilized open data to keep the people informed of the mask inventories in real time. To ensure masks for all, the Government coordinated across different industries to boost the daily mask production from 1.8 million to 15 million. While keeping the masks to self sufficient level, they also donate medical masks and other medical supplies to various countries in need.
What are the reasons for Taiwan to achieve such a good result? Their Digital Minister Audrey Tang shared in the Digital Social Innovation, https://twitter.com/audreyt/status/1252588694147457026?lang=en , in April that “with the mutual trust and open communication between the Government and the citizen, Fast-Fair-Fun are the keys to success.” That is to act FAST in response to the changing situation, to be FAIR in the implementation and to bring in FUN at times whenever appropriate.
Whether you are a leader in business organizations or nonprofits, at home or at work, establish a mutual trust environment, facilitate open communication and apply Fast-Fair-Fun in your problem solving, you will be heading towards the road for success.